Hurricane Sandy. By now, we have all heard news reports and seen pictures of the devastation and aftermath caused by the hurricane that hit the Northeast in late October. For us here at Emergency Systems, we lived through the hurricane—in more ways than one.
Our entire business is based on the premises of emergency power generation, something that came in handy to many of our customers in the days and weeks following the hurricane. We have had calls coming in constantly with those looking for generators or generator maintenance. The first priority was critical care facilities, followed by a magnitude of non-critical operations. At first, the main requests were for rental generators and emergency service, until buildings and communities retained power. As power has come back in affected towns, we are now seeing more requests for generator sales or generator services—either our customers want larger generators in order to run additional loads, or they need repairs or preventative maintenance on their current generators that were used throughout the storm.
As we were keeping up with the needs of our customers in the time following the hurricane, we were also dealing with our own emergency power needs—our facilities lost power and we had to run off our own generator power for five days as well! Although this was certainly a situation we hadn’t been prepared for, we had to find ways to bring emergency power to our customers while powering ourselves.
In the wake of Hurricane Sandy, we have come to understand that although we have never seen a storm of this magnitude while in business, there are several ways in which we can all be more prepared in the future. Does your business have a back-up generator? We recommend you begin investing in one—why suffer huge financial losses if you were to ever lose power? Already have an emergency system? It is imperative to maintain the system on a regular basis, ensuring that everything is backed up and the system is sized appropriately. Why take the risk of losing not only business, but heat, quality drinking water, and other safety elements in the center of a storm?